ITE 3420 - Quality Planning and Analysis

Credit Hours: 3

This course builds on the techniques learned in Quality Control and applies those techniques to an industrial organization in a practical way. The student will learn the basics of the six sigma approach to quality and the use of quality functional deployment to identify customer needs. Students will study how a quality plan can be developed and implemented. The course will apply quality to all aspects of the organization, including personnel, shop floor operations, the supply chain, and products and services.