PGMT 2500 - Golf Operations Management

Credit Hours: 3

This course provides the student with the content needed for the PGAs PGM Program Level II checkpoint. Golf Business Operations and Customer Relations are examined in their entirety within this course and focus on key concepts relating to: interaction strategies and interpersonal skills within a business context, moments of truth, policy and procedure development, yield management evaluation, supervising and delegation of staff, and techniques for motivating both customers and employees.

Prerequisite: PGMT 1000